"Learning is the master skill. When you fully engage in learning - when you throw yourself in wholeheartedly into experimenting, reflecting, reading, or getting coaching - you are going to experience the thrill of improvement and the taste of success. More is more when it comes to learning. It's clear that exemplary leaders approach each new and unfamiliar experience with a willingness to learn, an appreciation for importance of learning, and recognition that learning necessarily involves making some mistakes."